KNOX BLOX
STORE POLICY
Thank you for choosing Knox Blox Shop for your toy needs! We're delighted to have you visit our store. Please take a moment to review our store policies before making a purchase.
Local Orders Only
Currently, we exclusively cater to customers in the Pensacola, FL area. Unfortunately, we do not offer shipping services at this time. All orders are meant for local pickup.
Pickup Basis
Orders placed through Knox Blox Shop will be fulfilled on a pickup basis. Once your order is ready, we will notify you via the contact information you provide during checkout. Our pickup location will be shared with you at that time.
Made-to-Order Process
We take pride in crafting each toy on-demand to ensure the highest quality for our customers. This means that every toy is created uniquely for your individual order. Please allow a reasonable processing time for us to handcraft your item.
All Sales Are Final
Due to the personalized and made-to-order nature of our products, all sales are final. We strive to provide accurate product descriptions and images to assist you in making an informed decision. If you have any questions about our products, please feel free to reach out to us before placing your order.
Returns and Exchanges
Unfortunately, we cannot accept returns or exchanges. If your order arrives damaged or with any issues, please get in touch with us within 48 hours of pickup, and we will do our best to address the situation appropriately.
Payment Methods
At Knox Blox Shop, we want to make your shopping experience as convenient as possible. Therefore, we currently accept payment only through credit/debit cards via PayPal and Venmo.
PayPal: You can securely pay for your order using your credit or debit card through PayPal. During the checkout process, you will be directed to the PayPal platform, where you can complete your payment. Please note that you do not need a PayPal account to make a payment; simply choose the option to pay with your credit or debit card.
Venmo: We also offer the option to pay through Venmo, a popular digital payment service. If you prefer using Venmo for your purchase, please select the Venmo payment option during checkout. Follow the prompts to complete your payment securely.
Secure Transactions: Both PayPal and Venmo offer reliable and secure payment processing, ensuring the safety of your personal and financial information. Rest assured that your transactions will be handled with the utmost security.
We appreciate your understanding and cooperation in using these payment methods for a seamless shopping experience at Knox Blox Shop. If you have any questions or concerns about payment, please do not hesitate to contact us.
Contact Us
If you have any questions, concerns, or need assistance, please don't hesitate to contact us. We value your satisfaction and are here to help!
Thank you for your support of Knox Blox Shop. We appreciate your understanding of our policies and look forward to serving you with our handcrafted toys.
Email: knoxblox21@gmail.com